Edit @ 3:30pm – This sounds stupid, but as I’m looking at new hosts it feel like I’ve just broken off a really long term-relationship and now I have no idea how to “get back” into the swing of being single again! *haha* I’m a serious nerd, I know
And what do you know? Domains for only $1.99 each! Could the timing be more perfect? Perhaps all of this was a sign to move on? XD
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Today was supposed to be a productive good day, and now it’s just shot to hell.
JaguarPC/Aletia was the host for WateraCC (and unfortunately still is since they won’t do any refunds) and this morning I found all the files gone. Apparently they claim to have had some server problems and everything was gone.
This should be fine because all companies make backups right? Wrong. Not this one, apparently Flipper experiences the problem because she recently upgraded the server to handle PHP 5 (for a Uni project) and ever since then the server has been shakey. But hey, if JaguarPC offers the service, I trust they have tested it on their servers and are certain it will work, no worries.
So very wrong. And when they provide backup, what they mean if they expect YOU to give them the backup so they can load it back onto the server…. Yeah, that really makes a lot of sense O_o;
So yeah, once the contract ends that’s IT! Flipper will change to a different server and try her luck there, JaguarPC has been good up until now, but right now they are not handling any of this correctly. They don’t have any backups, or rather, they claim they do perform backups, but just not in THIS particular case. Thanks a lot!
Maybe if I’m feeling up to it I should post this at WebHostingTalk or something
Any form of venting always helps right?
Anyone got any good host recommendations?
———— Post from early
Flipper = total shock right now… ALL her files on WateraCC have GONE! Every single last one! And considering one of her Uni related stuff was on there (luckily her team made backups) she’s beyond pissed right now.
Unless they are back with a really really really good explaination, expect bad reviews from Flipper about this particular host… and a host change of course! >_______________________<
Edit: Oh wow! Got a reply from them, apparently they didn’t make any backups! Even though their FAQ pages say they do!… this is going to be a long day and Flipper is not letting this “accident” go without a big big fight now. And no one should tell Flipper that using PHP 5 caused the server to have problems, don’t offer PHP 5 if your server can’t handle it! -_-;